Deleting Data
Although several of the forms within Abriska can delete data, there are two options for how items can be "deleted" from Abriska:
- Archive – This moves the data into an archive state within the database and removes it from the user interface. Therefore, it can be recovered at a later point in time if required via a support request.
- Delete – This will permanently delete the data from the underlying database so it cannot be recovered. This option is normally only available when the item being deleting has not be linked to other items e.g. it has just been added in error.
If the hosted version of Abriska is being used then URM maintain a backup for business continuity situations [please refer to the SLA for backup schedule], however because this is a whole database backup recovering any individual data would be a time consuming exercise. This will, therefore, be outside of any normal technical support.