Notifications

Many notifications are integrated into Abriska. When enabled, notifications are sent out by email on a weekly basis to relevant users. Which notifications are sent to which user roles is determined within Organisation Setup > System Setup > Notification Setup. Notifications are either alerts or system information. Alerts are items that require attention and need to be resolved within the application.

From the 'Notifications' view from the left panel, it allows you to view what notifications and alerts different contacts are receiving. You are able to click into each alert or notification, where it will take you to the area within Abriska so that it can be resolved. Notification indicators highlight which items need attention. This option will be available to all users regardless of their email setup.

Notification Setup

From the organisation setup, select 'Notification Setup' from the sidebar. A list of notifications that are assigned to the organisation will be displayed. Use the checkbox table to assign notifications to specific roles and then submit the form. Some notifications may be hidden from this form if they have not been enabled by support.

Notifications setup and assigned

Some notifications will have a time period associated with them (e.g. Controls that have not been updated for 12 months). These time periods can be modified by entering an alternative number in the corresponding text box, where applicable.

Using Notifications

Notifications are automatically sent out by email on a weekly basis. Emails will be sent out to all users that fulfil the following criteria:

• the contact has at least one active notification that is enabled for both the organisation and for his/hertheir role
• the contact has a valid email address and has email enabled within the application

Users should only receive notifications that are relevant to their own responsibilities. To turn notifications off for a contact, Organisation Setup > Contacts > select contact > scroll down to 'Email Notification Enabled' select 'no'.

The same notifications are viewable from within Abriska by selecting 'Notifications' from the organisation homepage. This option will be available to all users regardless of their email setup.

Clicking a notification will direct the user to a relevant page within Abriska wherein the issue can be resolved. Notification indicators highlight which items need attention.

Back to Organisation Setup